Everything you need to know about our shipping times!
Last updated on July 2020
Please note that due to the extremely high sales volume that we are experiencing, orders may ship 1-2 weeks (or longer) past the estimated shipping date.
All packages are shipped via Canada Post and we are actively looking into adding Fedex as an additional option for our customers. Once orders are shipped, we are unable to reroute deliveries.
Also, with social distancing in effect and a higher than normal volume of parcels to handle, Canada Post is experiencing delays which are out of our control. We greatly appreciate your patience as you wait for your order to arrive. We think it will be worth it! If you have any questions about delivery, kindly refer to your order's tracking number for updates on its delivery.
If you are hoping to get your Buttercream Clothing right away, we strongly encourage you to watch for "Freshly Baked" launches (ready to ship product) on the site as those pieces ship out right away or follow our Instagram sale page for monthly flash sales at @buttercreamclothingrts. Each and every order means the world to us and we are so honoured at the love for our brand!
All orders placed with Buttercream Clothing will be processed as soon as the items have been handmade by our talented team of local seamstresses. Processing and delivery times do not include Saturdays, Sundays and holidays.
For more information about our creation to delivery process, take a sneak peek at our behind-the-scenes flowchart for pre-sale items: