Returns & Exchange Policy

Returns

We want you to love your pieces, but if for some reason they are not what you hoped, see below.

Our return policy lasts for 30 days which begins the day the order is received.

To be eligible for a return, your item must be unworn and unwashed and in the same condition that you received it and you must return it within 30 days of receiving the items. We do not accept customized items for return.

If your order meets these qualifications please see our returns center by going here. You will be given the option to refund, exchange or receive store credit. We are always happy to help answer any fit questions by emailing us at hello@buttercreamclothing.com.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you will vary.

If you are shipping an item over $75, we recommend using a shipping service with tracking or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.