Where is Buttercream Clothing made?
Our return policy lasts for 30 days which begins the day the order is received.
** Return Policy Exception - For orders placed between October 15 and December 20, 2020, the 30-day period begins December 26, 2020 as we understand that some of these purchases may be used for gifts.
To be eligible for a return, your item must be unworn and unwashed and in the same condition that you received it and you must return it within 30 days of receiving the items. We do not accept customized items.
If your order meets these qualifications, please see our new streamlined, easy returns center by going here.
We want you to love your pieces but if for some reason it's not what you hoped, please see our returns center here.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you will vary.
If you are shipping an item over $75, we recommend using a shipping service with tracking or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.
To return your product, please mail to:
PO Box 991
Okotoks, AB T1S 1B1