Returns & Exchange Policy

Returns

We want you to love your pieces, but if for some reason they are not what you hoped, see below:

Our return policy lasts for 30 days which begins the day the order is received to you.

To be eligible for a return, your item must be unworn and unwashed and in the same condition that you received it and you must return it within 30 days of receiving the item(s). We do not accept customized items for return.

Please note that due to the nature of the bodysuits, these items are not eligible for return or exchange. Minor piling or wear is to be expected in high friction areas as with any garment.

If your order meets these qualifications please send an email to us at hello@buttercreamclothing.com. Please be sure to include a note in your return package stating your order number, your name, and your return preference of refund, exchange, or to receive store credit. Exchanges are a great option and are made on an expedited timeline so you will not be waiting too long.

We are always happy to help answer any fit questions by emailing us at hello@buttercreamclothing.com.

Shipping

You will be responsible for paying for your own shipping costs for returning or exchanging your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you will vary.

If you are shipping an item over $75, we recommend using a shipping service with tracking or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.