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Shipping

Buttercream’s gift to you is a wonderful shipping deal!

Take advantage of $5 shipping on any order in Canada ($12 in the USA) for a limited time. This special rate won’t last long, so if you’re smitten with any of our items, don’t wait! Snap them up today. Buttercream Clothing addicts will be rewarded with free shipping on all orders over $200.

All items placed in an order will ship out together, if a pre-sale item is ordered, the entire order will ship within the time period indicted in the pre-sale item description.

Returns & Exchange Policy

We’re sure you’ll fall madly in love with your purchase just as much as we loved handcrafting it for you. However, we understand love at first sight doesn’t always turn out the way we wanted it to. Should you need to exchange or refund a Buttercream Clothing item, here’s what to do:

  • Email us within 5 days of receiving your order.
  • Return merchandise to Buttercream Clothing HQ within 18 days of receiving your order.
  • Items must be in 100% new condition, unworn, unwashed, with tags attached.
  • Return postage is not covered by Buttercream Clothing.
  • For exchanges, the replacement item’s shipping must be covered by the customer. (As shipping is already discounted to $5 per order in Canada and $12 in the US, this small fee will apply again when Buttercream Clothing ships the exchanged item).

Have questions about our Shipping & Returns Policy? Hop on over to our contact page.