Home » Shipping & Returns Policy

Shipping

Shipping to Western Canada (BC, Alberta, Saskatchewan, Manitoba, Yukon, NWT) is a flat rate of $5. Shipping to Eastern Canada and the USA is a flat rate of $15. Buttercream Clothing addicts will be rewarded with free shipping on all orders over $200.

All items placed in an order will ship out together, if a pre-sale item is ordered, the entire order will ship within the time period indicted in the pre-sale item description.

Returns & Exchange Policy

We’re sure you’ll fall madly in love with your purchase just as much as we loved handcrafting it for you. However, we understand love at first sight doesn’t always turn out the way we wanted it to. Should you need to exchange or refund a Buttercream Clothing item, here’s what to do:

  • Email us within 5 days of receiving your order.
  • Return merchandise to Buttercream Clothing HQ within 18 days of receiving your order.
  • Items must be in 100% new condition, unworn, unwashed, with tags attached.
  • Return postage is not covered by Buttercream Clothing.
  • For exchanges, the replacement item’s shipping must be covered by the customer.

Have questions about our Shipping & Returns Policy? Hop on over to our contact page.